SOFT HUB ARMA REFORGER: private software for Arma Reforger

After every game update the software goes into a temporary "frozen" state until the developer adapts it to the new game version — this is normal and there is nothing you need to do.

While the status is "frozen", your remaining subscription time is paused, and the downtime is usually compensated. An update typically takes from a few hours up to a day.

It means the program is temporarily paused after a recent game update — it is not a problem with your key. Wait until the update is finished, then activate the key again.

Do not enter the key many times in a row: repeated attempts can trigger an automatic lock on the key that only support can remove. You can check the current status on the product page or with support.

Press Win+R, type winver, and compare your version and build number with the supported list on the product page. If your build is newer than the listed maximum, the program will not run — support for new builds is added only after their official release, and Insider (beta) builds are usually not supported.

In that case, roll back or reinstall a supported official build. Use full editions of Windows 10/11 from an official source — stripped-down or modified builds often cause launch errors.

The most common cause is Windows Core Isolation or Secure Boot being active. Follow these steps:

• Disable Core Isolation in Windows Security → Device Security.
• Disable Secure Boot in your BIOS/UEFI settings.
• Download the Sordum (available from technical support) archive (password: sordum), launch dControl, and click Disable , confirm the icon turns red. This removes leftover Defender components.
• Launch the game in windowed mode, then press the menu hotkey (default F3).
• If the issue persists, reboot your PC and try again.

These errors indicate a previous load did not complete cleanly, or conflicting anticheat software is present on the system.

• Uninstall Vanguard (Valorant Anti-Cheat) and FaceIt AC if they are installed.
• Download the Sordum utility (available from technical support; archive password: sordum), run it, click «Search», and wait for it to finish.
• Perform a full PC restart and make sure Windows Defender is disabled.
• Launch the loader as Administrator.

If the cheat menu opens but ESP/WH shows nothing at all, check these in order:

• increase the max scan range in the dev settings;
• restart the cheat and the game — sometimes the overlay doesn't pick up right after loading;
• make sure you're running a licensed copy of the game, not a pirated build — features may not work correctly on those.

If none of this helps, contact support — there may be a temporary issue after a game update.

Yes, running the loader from a USB drive is a required part of the protection setup — it lowers the chance of the program being flagged by anti-cheat. A regular flash drive works fine, nothing special is needed.

Once the game has launched successfully, you can remove the drive — the program will keep working. If you don't have a physical drive, it can be emulated with a virtual one: contact support and they will walk you through it.

Third-party antivirus software (especially Kaspersky and Norton) conflicts with the launcher. You need to fully uninstall the antivirus — disabling it is not enough.

• Uninstall Kaspersky / Norton via "Programs and Features" or the vendor's dedicated removal tool.
• Restart your PC after uninstalling.
• Make sure no antivirus components remain in the installed programs list.
• Windows Defender is sufficient — disable real-time protection temporarily if prompted.

The key is bound to a single computer by its hardware, so it won't activate on a new machine on its own, and it can't be used on several computers at once.

To switch computers, contact support with your software login — the hardware lock will be reset manually, and you can then activate the key on the new machine.

First, update Windows to the latest supported build via Windows Update and restart your computer. Disabling the page file (virtual memory) in the system performance settings also helps.

Wait 10–15 minutes after turning the computer on before launching, so the system finishes its background initialization. If the problem persists, contact support and attach a video of the freeze — it speeds up diagnosis.

Some browsers have built-in protection that blocks downloading and running loader executable files.

• Open browser settings and disable the built-in protection feature (e.g. Protect / Safe Browsing).
• If the file still won't download from the main server, install the MEGA extension and download via it.
• Note: each user gets an individual launcher file — it cannot be shared with others.

If the loader throws an error on startup, first try connecting a VPN — the VPN is only required during the download and activation stage; once the loader is running you can disconnect it.

If VPN does not help, check the following in BIOS and Windows settings:

• Secure Boot must be disabled in BIOS.
• Core Isolation (Memory Integrity) must be disabled. Find it in Windows Security → Device Security → Core Isolation.

After changing these settings, reboot and try launching the loader again.

Certain Windows builds are incompatible with the loader. A clean Windows reinstall is recommended , any up-to-date clean build will work. After reinstalling, make sure to disable Windows Defender and Core Isolation before the first launch.

Yes, this is a false positive. The loader is protected with obfuscation and VMProtect , standard anti-reverse-engineering measures that antivirus software often flags as suspicious. The file is safe. Before launching, disable real-time protection in Windows Defender and add the cheat folder to exclusions.

No. Your key's subscription time does not tick while the cheat is undergoing an update or maintenance. The subscription resumes exactly where it left off.

The error means an active page file (virtual memory) is blocking the loader. Disable it in the Windows performance settings: in the virtual memory options, uncheck automatic size management and set "No paging file" for every drive.

Save the changes, restart your computer, and launch the loader again.

Sometimes the payment system needs a little time to confirm the transfer. Wait a few minutes — once the bank or payment provider sends confirmation, the payment status will update automatically.

If it is still not confirmed after 15–20 minutes, contact support and attach your payment receipt.

This jerk is usually tied to the aim settings in the cheat menu. Try these one by one:

• lower the smoothing value in the settings;
• enable prediction for smoother aiming;
• test without an optical scope — the effect is more noticeable there because of the zoomed-in view.

If the jerk persists after that, describe the issue to support — it may need extra tuning for a specific weapon.

A common cause is a conflict with third-party overlays — Steam, Discord, screen-recording tools, audio overlays, and similar utilities.

Disable all such overlays and unnecessary background programs before launching and try again.

This happens when the game was launched before the loader. Fully close the game (use Task Manager if needed), start the loader, wait until it finishes loading completely, and only then open the game.

This is usually caused by the game running in exclusive fullscreen mode. Switch the game to windowed or borderless windowed mode in its graphics settings — this normally stops the overlay from jittering.

If the issue persists after switching modes, take a screenshot and contact support.

You can't reset the password yourself through the website. Contact support and provide your purchase details so the operator can confirm the account is yours.

After verification, the operator will manually reset the password and send you a new one.