Problems & fixes, Arcane Cheat for HumanitZ
Real problems with private cheats and the fixes that worked, collected from our support requests. Pick a game or product, or search.
Launch & crashes
Cheat shows FROZEN or loader says frozen — how to run?
This means the product is temporarily frozen for a scheduled update. No action is needed on your part — simply wait for the update to complete.
Your paid subscription time does not expire during a freeze: subscription days are not counted while the loader is unavailable. Monitor the product page for status changes — access will resume automatically once the update is released.
Arcane Cheat for HumanitZPC reboots automatically after launching the loader / system shuts down
A forced reboot or shutdown on loader start is most often caused by antivirus software or incorrect Windows security settings.
- If Kaspersky is installed, remove it completely using the official removal tool (Kavremover) rather than the standard "Programs and Features" uninstall. Reboot your PC afterwards.
- Make sure the following are disabled: Windows Defender real-time protection, Core Isolation, User Account Control (UAC), and the Vulnerable Driver Blocklist.
- Download the Sordum utility (archive password: sordum), run it, click Search, and send a screenshot of the results to support — this helps identify the conflicting component.
- After making changes, restart your PC and try again.
Antivirus blocks loader files or loader download stalls at zero speed
Windows Defender or a third-party antivirus is blocking the loader download or launch. Use the Defender Control utility (archive password: sordum): download it, run it, click Search, wait for the scan to finish, then click Disable.
After disabling protection, re-download and run the loader. You can re-enable protection through the same tool after your gaming session.
Arcane Cheat for HumanitZLoader freezes, slider does not move, cheat does not start
Try connecting via VPN — the issue may be caused by activation server restrictions in your region. If VPN does not help, run the Sordum utility (archive password: sordum), click Search, and send the screenshot to support. The developer will use this information to assist you.
Arcane Cheat for HumanitZLaunching the loader as administrator but nothing happens
Make sure you have read the included instructions carefully — the launch sequence is strict. The loader must be run as Administrator, and your antivirus must be fully disabled before starting.
If you followed every step and the loader still does nothing, contact support and describe exactly which step the process gets stuck on.
Arcane Cheat for HumanitZGeneral troubleshooting
Universal fixes that apply to most products.
Cheat won't launch , how do I check if my system is set up correctly?
Download the Sordum utility (archive password: sordum), run it, click Search, and send a screenshot of the results to support. This is the standard first diagnostic step , without this screenshot, support cannot accurately identify the cause of your issue.
System checker shows errors , what exactly needs to be enabled or disabled
For most cheats to work correctly, your system must meet these requirements:
- Windows Defender real-time protection , disabled
- Core Isolation / Memory Integrity (HVCI) , disabled
- User Account Control (UAC) , disabled
- TPM , disabled in BIOS
- Third-party antivirus (Kaspersky etc.) , fully uninstalled
Run the system checker tool, take a screenshot of the results, and send it to support , operators will identify which setting is blocking the launch.
Antivirus (Kaspersky, Defender) blocks or deletes cheat files
Fully uninstall any third-party antivirus using the manufacturer's own uninstaller , disabling it is not enough. After removal, clean registry remnants with CCleaner. Disable Windows Defender via Security settings: Real-time protection → Off.
If the file is flagged as a virus during download , try downloading from a different browser or via the store's Telegram bot.
Software launches but crashes or causes PC reboot with no error message
Check the following in order:
- Make sure any antivirus (including Kaspersky) is fully uninstalled, not just disabled.
- Install all current Visual C++ Redistributable runtimes: download the all-in-one pack from TechPowerUp and run the bat file as administrator.
- Repair Windows system files: open CMD as administrator and run sfc /scannow, then DISM /Online /Cleanup-Image /RestoreHealth, then reboot.
- If nothing helps , reinstall Windows.
TPM is enabled , spoofer or cheat fails to inject, shows TPM error
Enter BIOS and disable TPM (on Gigabyte boards this is labeled as «Disabled» / «Forbidden»). Also make sure Secure Boot is off. Save settings (F10) and reboot.
If Windows asks you to create a new PIN or password after disabling TPM , skip it or remove the Windows login password: this is related to BitLocker, not the cheat.
Cheat menu won't open , pressing the hotkey does nothing
Try all standard menu hotkeys one by one: Insert, Home, F2, Right Shift, End. The exact key depends on the product and is listed in its instructions.
Also make sure the game is running in windowed or borderless window mode , the menu typically does not open in true fullscreen.
Core Isolation (HVCI / Memory Integrity) prevents the cheat from launching
Disable Core Isolation / Memory Integrity: Windows Security → Device Security → Core Isolation → Memory Integrity → Off. Reboot. If the toggle is greyed out, disable it via the registry or reinstall Windows.
Downloading file from the site , network error, speed drops to 0, download fails
This is typically caused by ISP-level blocks. Enable a VPN and retry the download. If the file is hosted on MEGA , install the MEGA browser extension: without it, large files will not download completely. Alternatively, download the loader via the store's Telegram bot.
Cheat worked yesterday, stopped working today , won't launch or inject
Most likely a game or anti-cheat update was released and the cheat developer has not yet published a patch. Check the latest product news in the support Telegram channel. If there is no update announcement , contact support: the operator will check the status with the developer. Subscription time is compensated in such cases.
I enter the key and get 'invalid code' or the key is not accepted
Make sure you copy the key in full , extra or missing characters (even leading/trailing spaces) will cause an error. Verify you are entering the key into the correct loader that it was purchased for. If the key is definitely correct, reboot your PC and try again , this sometimes resolves the issue.
After reinstalling Windows the loader won't launch , what to do
Make sure all required dependencies are installed: download and install Visual C++ Redistributable (all-in-one pack), .NET Runtime, and DirectX. Re-download the loader fresh , from the Telegram bot or MEGA. If it still does not launch, contact support: include your Windows version, CPU model, and a screenshot of the error.
Game won't start with virtualization enabled, but the cheat requires it
Some anti-cheats (e.g. Vanguard in Valorant) conflict with certain virtualization settings. If the game requires virtualization off while the cheat requires it on, try using a spoofer , it includes a bypass that resolves this conflict without changing BIOS settings.
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