Problems & fixes, Trigger bot
Real problems with private cheats and the fixes that worked, collected from our support requests. Pick a game or product, or search.
Launch & crashes
What should I do if the cheat won't launch or shows an error on startup?
Contact support and describe the error you're seeing — you'll likely be asked to run a system compatibility checker and send a screenshot of the result so the cause can be identified.
It also helps to:
- launch the loader through a VPN;
- add the loader's folder to your antivirus exclusions;
- temporarily disable third-party overlays (screen recording, chat apps, etc.).
My computer immediately reboots or shows a blue screen right after I start the loader — what should I do?
The most common cause is an outdated motherboard firmware (BIOS) or secure boot settings conflicting with the loader's driver.
- Check your motherboard manufacturer's site for a newer BIOS version (ideally no older than 2022–2023) and update it.
- Before trying again, create a system restore point or back up important files — in rare cases the crash affects Windows boot.
- If the problem continues, contact support with a screenshot of the error so they can guide you further.
- If Windows stops booting entirely, you'll need to repair or reinstall the system; it's best to reach out to support beforehand to avoid this.
After launching the loader, the cheat's menu won't open with its hotkey — what should I do?
This is usually caused by Secure Boot being enabled in the BIOS, which prevents the cheat from working. Disable Secure Boot in your BIOS settings and relaunch the loader.
If your game requires Secure Boot to be on to run at all, contact support — there is sometimes a workaround for this case.
Trigger botTrigger bot for Valorant throws an error on launch, antivirus is off, VPN doesn't help
Download the Sordum utility (available from technical support), launch it, and click the Search button. Wait for the scan to finish, then send a screenshot of the result to support , this helps diagnose the cause of the error.
Use WinRAR to extract the archive. Archive password: sordum.
Trigger botLauncher won't download
If the launcher fails to download, try two things: enable a VPN and retry, or switch to a different browser (e.g., from Chrome to Firefox or vice versa).
Trigger botFeatures & setup
Trigger bot launched but hotkeys don't work and functions don't trigger
Make sure the triggerbot is enabled in the cheat interface (the activation toggle must be set to on). Verify that the selected crosshair color (e.g. purple for Valorant) matches the actual enemy highlight color shown in-game.
If hotkeys still don't respond, try rebinding them to different keys in the cheat settings. Experimenting with the configuration options often resolves the issue , several users fixed it by adjusting the settings manually.
Trigger botValorant TriggerBot doesn't fire even though the keybinds are set correctly
If the rest of the cheat works fine but TriggerBot doesn't fire, the usual cause is that the game and the cheat need to share the same fire key.
- In TriggerBot's settings, assign an extra fire key, for example P.
- In the game's own settings, bind your secondary fire key to that same key.
- In TriggerBot's settings, set a separate activation key, for example Mouse 5.
- In game, hold down the activation key — while it's held, TriggerBot will fire automatically.
Keys & activation
After entering the activation key it says the key is frozen — what does that mean?
This message means the game received an update and the software is temporarily being reworked for the new version — it affects everyone with an active subscription, not just your key.
- The update usually takes anywhere from a couple of hours to a day, often faster.
- The subscription time lost while waiting gets compensated.
- Check with support for status updates — they will let you know once it is working again.
How to bind HWID or submit a hardware change request for Valorant Trigger bot
Enter your activation key in the cheat and submit the HWID request directly through the cheat's interface , the corresponding option is found inside the program itself.
Trigger botThe cheat shows an HWID binding error after a hardware change or reset — what should I do?
This error means your activation no longer matches your current hardware — for example, after reinstalling the OS or changing hardware identifiers.
Contact support with your activation key: they will reset the binding so you can activate the cheat again on the same key.
Trigger botCompatibility & system
The cheat shows a "Disk is MBR, GPT required" error at launch — what does that mean?
This means the drive with Windows installed uses the older MBR partition style, while the cheat requires a GPT-partitioned drive.
The fix is to reinstall Windows and choose GPT instead of MBR when partitioning the drive during setup.
Trigger botGeneral troubleshooting
Universal fixes that apply to most products.
The cheat loader won't launch or closes right after starting
Most often the loader is blocked by antivirus software or Windows' built-in protection features. Try these steps in order:
- Run the loader as administrator.
- Add the loader's folder to your antivirus and Windows Defender exclusions.
- Temporarily disable overlays from third-party apps (Discord, GeForce Experience, and similar).
- Reboot your computer and launch the loader again.
If it still won't start or closes on its own, contact support — sometimes the cause is a specific Windows protection setting that needs to be adjusted individually for your system.
The store website sometimes won't load — what could be causing this?
In most cases the site becomes unreachable because your internet provider is blocking the connection, not because of an issue on our end. Try the following:
- Turn on a VPN and check if the site loads;
- Switch your DNS server to a public one, such as Quad9 (9.9.9.9) or Cloudflare (1.1.1.1);
- Check the site's availability from another region using a third-party checker tool.
If it still won't load after that, contact support and we'll share the current working address.
The cheat says the version doesn't match after a game update — what should I do?
This message means the game developer released a new update and the cheat has not been adapted for it yet, so the loader reports a version mismatch.
- Wait for the cheat developer to release an update — this usually takes anywhere from a few hours to a couple of days.
- Check with support for the current update status.
- If the wait eats into your paid subscription time, ask support to add compensation time to your subscription.
Cheat won't launch , how do I check if my system is set up correctly?
Download the Sordum utility (available from technical support; archive password: sordum), run it, click Search, and send a screenshot of the results to support. This is the standard first diagnostic step , without this screenshot, support cannot accurately identify the cause of your issue.
The cheat loader gets blocked by the system or antivirus on launch — what should I do?
This is usually caused by Windows' built-in driver protection (blocking "vulnerable" drivers) or by third-party antivirus and overlays interfering with the loader.
- Add the loader folder to your antivirus exclusions.
- Disable third-party overlays (Discord, GeForce Experience, and similar) that may conflict with the loader.
- Contact support — they can provide a compatibility-check utility and help you get the loader running.
We don't recommend manually changing Windows' protection settings yourself — it can damage your system.
System checker shows errors , what exactly needs to be enabled or disabled
For most cheats to work correctly, your system must meet these requirements:
- Windows Defender real-time protection , disabled
- Core Isolation / Memory Integrity (HVCI) , disabled
- User Account Control (UAC) , disabled
- TPM , disabled in BIOS
- Third-party antivirus (Kaspersky etc.) , fully uninstalled
Run the system checker tool, take a screenshot of the results, and send it to support , operators will identify which setting is blocking the launch.
Antivirus (Kaspersky, Defender) blocks or deletes cheat files
Fully uninstall any third-party antivirus using the manufacturer's own uninstaller , disabling it is not enough. After removal, clean registry remnants with CCleaner. Disable Windows Defender via Security settings: Real-time protection → Off.
If the file is flagged as a virus during download , try downloading from a different browser or via the store's Telegram bot.
Software launches but crashes or causes PC reboot with no error message
Check the following in order:
- Make sure any antivirus (including Kaspersky) is fully uninstalled, not just disabled.
- Install all current Visual C++ Redistributable runtimes: download the all-in-one pack from TechPowerUp and run the bat file as administrator.
- Repair Windows system files: open CMD as administrator and run sfc /scannow, then DISM /Online /Cleanup-Image /RestoreHealth, then reboot.
- If nothing helps , reinstall Windows.
After a reset or reinstall, the program shows an HWID error — what should I do?
This error means the license key's hardware binding (HWID) has changed — for example, after reinstalling Windows or resetting a spoofer.
- Contact support and provide your license key;
- A support agent will reset the HWID binding on your key;
- After the reset, launch the program again and check that it works.
Keep in mind that the number of free HWID resets may be limited.
TPM is enabled , spoofer or cheat fails to inject, shows TPM error
Enter BIOS and disable TPM (on Gigabyte boards this is labeled as «Disabled» / «Forbidden»). Also make sure Secure Boot is off. Save settings (F10) and reboot.
If Windows asks you to create a new PIN or password after disabling TPM , skip it or remove the Windows login password: this is related to BitLocker, not the cheat.
I paid but nothing arrived — what should I do?
Your purchase does not get emailed to you — access to it appears in your account on the site. If you do not have an account yet, register one, then find the item you bought in your account and activate the key there.
If the purchase still is not showing up in your account a few minutes after payment, contact support and include the payment code so the team can check it faster.
Cheat menu won't open , pressing the hotkey does nothing
Try all standard menu hotkeys one by one: Insert, Home, F2, Right Shift, End. The exact key depends on the product and is listed in its instructions.
Also make sure the game is running in windowed or borderless window mode , the menu typically does not open in true fullscreen.
My payment isn't confirming and the money's already been taken — what should I do?
If you paid via a P2P transfer, confirmation from the payment system can take longer than usual — sometimes up to a few hours.
- The money has already been taken — just wait for the payment system to confirm it;
- Don't try to pay again while you're still within a reasonable waiting window;
- If the payment still hasn't confirmed after a long wait, contact store support with your payment details.
Core Isolation (HVCI / Memory Integrity) prevents the cheat from launching
Disable Core Isolation / Memory Integrity: Windows Security → Device Security → Core Isolation → Memory Integrity → Off. Reboot. If the toggle is greyed out, disable it via the registry or reinstall Windows.
Downloading file from the site , network error, speed drops to 0, download fails
This is typically caused by ISP-level blocks. Enable a VPN and retry the download. If the file is hosted on MEGA , install the MEGA browser extension: without it, large files will not download completely. Alternatively, download the loader via the store's Telegram bot.
Cheat worked yesterday, stopped working today , won't launch or inject
Most likely a game or anti-cheat update was released and the cheat developer has not yet published a patch. Check the latest product news in the support Telegram channel. If there is no update announcement , contact support: the operator will check the status with the developer. Subscription time is compensated in such cases.
I downloaded the file but can't find the application inside it — what should I do?
The file you downloaded via the link in the instructions is an archive, not a ready-made application.
- Install an archiver such as WinRAR or 7-Zip if you don't already have one;
- Extract the downloaded archive;
- Inside the extracted folder you'll find the loader — run that file.
After I launch the game with the cheat running I get a blue or black screen and the PC reboots — what should I do?
This is usually caused by corrupted Windows system files or the game's display mode.
- Ask support for a guide on checking and repairing Windows system files.
- Launch the game in windowed mode instead of borderless — this often resolves the issue.
- If it happens again, try launching a few more times: the game frequently starts fine after a couple of retries.
I enter the key and get 'invalid code' or the key is not accepted
Make sure you copy the key in full , extra or missing characters (even leading/trailing spaces) will cause an error. Verify you are entering the key into the correct loader that it was purchased for. If the key is definitely correct, reboot your PC and try again , this sometimes resolves the issue.
After reinstalling Windows the loader won't launch , what to do
Make sure all required dependencies are installed: download and install Visual C++ Redistributable (all-in-one pack), .NET Runtime, and DirectX. Re-download the loader fresh , from the Telegram bot or MEGA. If it still does not launch, contact support: include your Windows version, CPU model, and a screenshot of the error.
How can I check if a product supports my Windows version before buying it?
Open Windows Settings → System → About and check your OS version and build number.
Compare it with the list of supported Windows versions on the product page — not every product works on every Windows version. If your version isn't supported, the program may fail to launch or not respond to hotkeys at all.
Please check compatibility before purchasing: unfortunately, we cannot exchange or refund a product that turns out to be incompatible with your Windows version.
The loader shows a "Failure connect" error when I try to activate my key — what should I do?
This error usually means your provider is blocking the connection.
- Turn on a VPN and try activating again.
- If the same error appears with that VPN, try a different server or region.
- If it still doesn't work, contact support — a network-side fix may be needed.
Will a built-in spoofer help if my account already has a hardware ban?
Yes. A cheat's built-in spoofer changes your device's hardware identifiers, so it usually clears a hardware ban (HWID ban) issued by the game's anti-cheat.
After enabling the spoofer, launch the cheat as usual — the game should detect the computer as a new device.
Game won't start with virtualization enabled, but the cheat requires it
Some anti-cheats (e.g. Vanguard in Valorant) conflict with certain virtualization settings. If the game requires virtualization off while the cheat requires it on, try using a spoofer , it includes a bypass that resolves this conflict without changing BIOS settings.
The program's menu is offset and clicks land in the wrong place — how do I fix it?
This is usually caused by a non-standard Windows display scaling setting, which offsets the program's interface.
- Open Windows display settings;
- Set scaling to 100%;
- Restart the program and check that clicks now line up with the cursor.
I bought the cheat from a third-party seller instead of directly on your site — who should I contact about a problem?
If the purchase wasn't made through our site but through a third-party seller or reseller, only that seller has your order details. As the software and payment provider, we can't help with your key, access, or order without that information.
Describe the situation in the chat with the seller you bought from — they can reach out to us about your order directly.
My browser or antivirus blocks the download and flags the file as a virus
Antivirus software and browsers often flag cheat loaders as a threat - this is a false positive.
Add the loader's folder and the file itself to your antivirus and Windows Defender exclusions, and allow the download in your browser if it's being blocked. If the issue persists, temporarily disable real-time protection while downloading and launching for the first time, then turn it back on.
Payment methods in my region don't work, what else can I use?
The site supports more than 20 different payment systems, so if your usual payment method isn't available in your region, there is usually an alternative.
If local payment options don't go through, you can pay with cryptocurrency, which works from any country.
My internet or Wi-Fi disconnects after enabling a spoofer
Sometimes network connectivity drops after a spoofer is activated. If that happens, open Device Manager, find your network adapter (Wi-Fi or Ethernet), disable it, then re-enable it - the connection should come back.
If it happens repeatedly, try restarting your computer after turning the spoofer off.
I can't register on the site, what should I do?
Sometimes registration fails because access to the site is restricted in your region.
Try connecting through a VPN and registering again — this usually resolves the issue.
I'm using a VPN with the software and lost voice chat — I keep getting routed to a different server region
This happens because the VPN connects you through a server in another country, so the game automatically detects a different region.
To stay on your usual region and keep voice chat working, pick a server located in your own country (the RU region) in your VPN settings instead of the default nearest one.
Can the game developer detect that I'm running a radar on my phone?
No — a separate device used for the radar isn't physically connected to the game and doesn't interact with its process on your computer, so it can't be detected by anti-cheat or the developer.
Didn't find your problem?
Contact support