Ancient RADAR: private software for Albion Online

This is usually caused by antivirus software or third-party overlays intercepting the hotkey.

• Add the program and its folder to your antivirus exclusions, including Windows Defender.
• Close third-party overlays (GPU software, screen recorders, voice chat apps) — they can block the menu from showing.
• Open the menu while you're actually in a match, not in the lobby or main menu.
• Run the loader and the game in windowed or borderless mode.
• Fully close and relaunch the loader, and try running it as administrator.

If the menu still doesn't appear, record a video of the launch process from start to loading into the game and send it to support.

This is most often caused by antivirus software interfering with the process during injection.

• Add the program and the loader folder to your antivirus exclusions, including Windows Defender.
• Close other overlays and unnecessary background programs before launching.

If the issue continues, record a video of the entire launch process and contact support — without a recording it is hard for the developer to pinpoint the cause.

Hyper-V must be fully disabled and the Windows PIN sign-in option must be removed (Settings → Accounts → Sign-in options).

If disabling Hyper-V through Windows Features doesn't work, run the following in an Administrator PowerShell session:

• takeown /F "C:\Windows\System32\hvix64.exe"
• icacls "C:\Windows\System32\hvix64.exe" /grant *<SID>:F
• Repeat for hvax64.exe, then delete both files with del.

Reboot and try the loader again.

To diagnose the issue, follow these steps:

• Download the Sordum utility (available from technical support; archive password: sordum).
• Run it, click Search, and wait for the scan to finish.
• Take a screenshot of the result and send it to support , this allows the team to identify the exact cause.

This error means Hyper-V is not fully disabled or a Windows sign-in PIN is still set. Follow these steps:

• Go to Settings → Accounts → Sign-in options and make sure PIN and password sign-in are disabled.
• Open Command Prompt as Administrator and run each command one at a time:
  takeown /F "C:\Windows\System32\hvix64.exe"
  icacls "C:\Windows\System32\hvix64.exe" /grant *$(([System.Security.Principal.WindowsIdentity]::GetCurrent()).User.Value):F
  takeown /F "C:\Windows\System32\hvax64.exe"
  icacls "C:\Windows\System32\hvax64.exe" /grant *$(([System.Security.Principal.WindowsIdentity]::GetCurrent()).User.Value):F
  del "C:\Windows\System32\hvix64.exe"
  del "C:\Windows\System32\hvax64.exe"
• Restart your PC and try again.

Administrator rights and a standard (non-restricted) Windows installation are required. On rented or corporate PCs with limited permissions this method may not work.

No, subscription time is not consumed while the cheat is under maintenance after a game patch.

Wait for the update to finish — this usually takes anywhere from a few hours to a couple of days. If the wait drags on too long, you can contact support and ask for downtime compensation.

FaceIT Anti-Cheat is incompatible with this software. Completely uninstall FaceIT Anti-Cheat via Windows «Apps & Features», then reboot your PC and launch the loader again.

If the antivirus has been uninstalled but the cheat still fails to start, hidden remnant files (cache, logs, drivers) may remain on the system. Use the Sordum utility (available from technical support; archive password: sordum): download it, run it, click Search, and take a screenshot of the results.

If the found files cannot be removed automatically, navigate to the shown path and delete them manually. As a last resort, a clean Windows reinstall is the only reliable fix.

After reinstalling Windows your key needs to be renewed. Contact support and provide your license key , the team will add the lost time back to your subscription.

Some cheat versions are not yet compatible with the very latest Windows builds.

In that case, the fix is to roll back to an earlier stable Windows version that the program is confirmed to work with. If you are unsure about compatibility, check the supported versions with support before buying.

If the cheat was working but stopped attaching or launching after you switched to a different game account, restarting your computer usually fixes it.

• fully close the loader and the cheat;
• restart your computer;
• launch the loader and cheat again under the account you need.

If the issue happens again after restarting, try connecting through a VPN.

If the page with instructions, the loader, or your account area won't load, it's usually because your internet provider is blocking access.

• try opening the page through a VPN;
• check whether the site loads on mobile data instead;
• if the problem persists, contact support — they can send you the materials another way.

A special system cleanup usually is not necessary.

It is enough to fully uninstall the previous loader before installing a new cheat, to avoid conflicts between programs.