Problems & fixes, Dayz

The most common cause is leftovers from previously installed antivirus or security tools: their drivers and background files keep interfering with the program even after the antivirus itself has been removed.

Contact support — they can point you to a dedicated utility that checks your computer for such leftovers and help you remove them properly. After cleaning up, restart your computer and launch the program again.

The most common cause is leftovers from previously installed antivirus or security tools: their drivers and background files keep interfering with the program even after the antivirus itself has been removed.

Contact support — they can point you to a dedicated utility that checks your computer for such leftovers and help you remove them properly. After cleaning up, restart your computer and launch the program again.

This is expected: after a major game update the developer needs time to adapt the program, usually anywhere from a few hours up to a day. Until the update is ready, the loader may fail to start or some features may work incorrectly.

• You don't need to update anything manually — the current version is pulled through the loader automatically.
• Check the product status on the website to see when the update is finished.
• If the program is temporarily unavailable due to an update, your subscription time is extended to cover the downtime.
• If it still won't launch a day after the game patch, contact support to check the update status.

This is expected: after a major game update the developer needs time to adapt the program, usually anywhere from a few hours up to a day. Until the update is ready, the loader may fail to start or some features may work incorrectly.

• You don't need to update anything manually — the current version is pulled through the loader automatically.
• Check the product status on the website to see when the update is finished.
• If the program is temporarily unavailable due to an update, your subscription time is extended to cover the downtime.
• If it still won't launch a day after the game patch, contact support to check the update status.

The most common causes are an unsupported Windows version or antivirus interference.

• Check that you're running a supported Windows version and build (see the list on the website).
• Add the loader folder to your antivirus exclusions and temporarily disable real-time protection.
• Restart your computer and try launching the program again.

If the error persists, contact support — a specialist will run a compatibility check and advise on next steps.

The most common causes are an unsupported Windows version or antivirus interference.

• Check that you're running a supported Windows version and build (see the list on the website).
• Add the loader folder to your antivirus exclusions and temporarily disable real-time protection.
• Restart your computer and try launching the program again.

If the error persists, contact support — a specialist will run a compatibility check and advise on next steps.

This is usually caused by the loader conflicting with your antivirus or other software on your PC. Try these steps in order:

• Add the loader folder to your antivirus and Windows Defender exclusions — it can silently delete or block its files.
• Temporarily disable real-time protection and launch the loader again.
• Close background programs, overlays, and recording software before starting the game.

If that doesn't help, contact support — they'll give you a compatibility-check utility to run, then ask for a screenshot of the result for accurate diagnosis.

Contact support and describe the error you're seeing — you'll likely be asked to run a system compatibility checker and send a screenshot of the result so the cause can be identified.

It also helps to:

• launch the loader through a VPN;
• add the loader's folder to your antivirus exclusions;
• temporarily disable third-party overlays (screen recording, chat apps, etc.).

This warning usually appears when antivirus files or drivers are still left on the computer even after a regular uninstall, or when core isolation (Memory Integrity) isn't fully disabled.

• Fully disable Windows Defender and any third-party antivirus, including real-time protection.
• Turn off core isolation in Windows security settings and restart the computer.
• Add the loader folder to your antivirus exclusions.
• If the warning still won't clear, contact support — they can provide a utility to check for leftover drivers and confirm the system is fully clean.

The archive password for the diagnostic utility is sordum. Download the Sordum utility (available from technical support), launch it, click Search, and send a screenshot of the results to support.

Make sure your antivirus is fully removed or disabled (Kaspersky, Norton, Windows Defender). If a third-party antivirus is installed, uninstall it via Programs and Features and reboot.

Move all loader files to your Desktop and run the .exe from there. If the issue persists, re-download the loader from the site and launch it as Administrator.

This is a common issue caused by Windows driver security components. Follow these steps:

• Download the Sordum utility (available from technical support; archive password: sordum), run it, click Search, and wait for it to finish.
• Apply the win_driver_OFF.reg file provided by support — it disables Windows driver signature enforcement. Reboot your PC afterwards.
• Make sure User Account Control (UAC) is disabled — the loader handles this automatically, but verify it manually if needed.
• If the issue persists, run sc query vgk, sc query faceit, sc query wdfilter in CMD and send a screenshot to support.

This is a common issue caused by Windows driver security components. Follow these steps:

• Download the Sordum utility (available from technical support; archive password: sordum), run it, click Search, and wait for it to finish.
• Apply the win_driver_OFF.reg file provided by support — it disables Windows driver signature enforcement. Reboot your PC afterwards.
• Make sure User Account Control (UAC) is disabled — the loader handles this automatically, but verify it manually if needed.
• If the issue persists, run sc query vgk, sc query faceit, sc query wdfilter in CMD and send a screenshot to support.

These errors indicate a previous load did not complete cleanly, or conflicting anticheat software is present on the system.

• Uninstall Vanguard (Valorant Anti-Cheat) and FaceIt AC if they are installed.
• Download the Sordum utility (available from technical support; archive password: sordum), run it, click «Search», and wait for it to finish.
• Perform a full PC restart and make sure Windows Defender is disabled.
• Launch the loader as Administrator.

Yes, running the loader from a USB drive is a required part of the protection setup — it lowers the chance of the program being flagged by anti-cheat. A regular flash drive works fine, nothing special is needed.

Once the game has launched successfully, you can remove the drive — the program will keep working. If you don't have a physical drive, it can be emulated with a virtual one: contact support and they will walk you through it.

If the download link won't open, the file downloads empty, or the loader shows a download error or gets stuck searching for a server, it's usually your internet provider blocking the connection.

Try connecting a VPN, switching browsers, and launching the loader again. If the error still appears after that, contact support — they can provide an alternative link or a fresh build of the loader.

The most common cause is ISP-level blocking of the activation servers. Connect to a VPN and try launching the loader again. In your VPN settings, switch to Proxy mode and pick the server with the lowest ping.

If that does not help, reboot your PC and try again. If the loader still fails to load, third-party software or Windows settings may be interfering — contact support.

Loader connection errors are usually caused by ISP-level blocking. Try the following steps:

• Enable a VPN (any country), launch the loader and click Inject. Once injected successfully, disable the VPN before starting the game.
• If VPN does not help: download the networkmanager.zip utility, run it, select «Find Best IP» and click Apply. Then try launching the loader again.

Loader connection errors are usually caused by ISP-level blocking. Try the following steps:

• Enable a VPN (any country), launch the loader and click Inject. Once injected successfully, disable the VPN before starting the game.
• If VPN does not help: download the networkmanager.zip utility, run it, select «Find Best IP» and click Apply. Then try launching the loader again.

This is usually caused by your internet provider blocking the connection, not by the program itself.

• Connect through a VPN and try a few different server locations — sometimes one specific server is also blocked.
• If the error persists, download the loader again, as the version you have may be outdated.
• Check that your computer's date and time are set correctly.
• If nothing helps, contact support with details of the error.

Blue screens are usually caused by an unsupported Windows version or a conflict with system protection features.

• Make sure you're running a supported Windows version and install the latest system updates.
• Add the program to your antivirus exclusions and disable real-time protection.
• Restart your computer before launching again.

If the blue screens continue, contact support — you may need a system file repair and further diagnostics.

Blue screens are usually caused by an unsupported Windows version or a conflict with system protection features.

• Make sure you're running a supported Windows version and install the latest system updates.
• Add the program to your antivirus exclusions and disable real-time protection.
• Restart your computer before launching again.

If the blue screens continue, contact support — you may need a system file repair and further diagnostics.

The most common cause is an outdated motherboard firmware (BIOS) or secure boot settings conflicting with the loader's driver.

• Check your motherboard manufacturer's site for a newer BIOS version (ideally no older than 2022–2023) and update it.
• Before trying again, create a system restore point or back up important files — in rare cases the crash affects Windows boot.
• If the problem continues, contact support with a screenshot of the error so they can guide you further.
• If Windows stops booting entirely, you'll need to repair or reinstall the system; it's best to reach out to support beforehand to avoid this.

After a major game update the developer needs time to adapt the cheat to the new version — during this period the loader will show no available servers or an "updating" status, and you won't be able to launch or activate the program.

Wait for the official announcement that the update is finished on the product page or in the support news. The waiting time isn't deducted from your subscription — once the update is done, access returns automatically and your remaining time keeps counting as normal.

This is typically caused by leftover files from previous sessions or corrupted Windows system components. Follow these steps in order:

• Download and run the Sordum utility (available from technical support; archive password: sordum), click Search, and wait for it to finish — it removes leftover directories from prior loader runs.
• Open Command Prompt as Administrator and run in sequence: DISM /Online /Cleanup-Image /RestoreHealth, then sfc /scannow. Wait for each to complete, then reboot.
• If the issue persists, try switching your DNS or changing your VPN server/location, then attempt the loader again.
• If nothing helps, record a video of the full launch process and send it to support.

• When injecting, keep the game window active (in focus), not the loader window.
• Remove any automatic memory-cleaning tools (e.g. MemReduct) — they conflict with the injector.
• Reinstall all Visual C++ Redistributable packages: uninstall all existing versions and download fresh ones.
• If the error persists, make sure Core Isolation / Memory Integrity is disabled in Windows: Settings → Windows Security → Device Security → Core Isolation.

System freeze when entering the key is usually caused by HDR or antivirus conflicts. Do the following in order:

• Disable HDR in Windows display settings.
• Disable Windows Defender and make sure any third-party antivirus (e.g. Kaspersky) is fully uninstalled.
• Run the Sordum utility (available from technical support) to disable system security drivers, then reboot your PC.

System freeze when entering the key is usually caused by HDR or antivirus conflicts. Do the following in order:

• Disable HDR in Windows display settings.
• Disable Windows Defender and make sure any third-party antivirus (e.g. Kaspersky) is fully uninstalled.
• Run the Sordum utility (available from technical support) to disable system security drivers, then reboot your PC.

The most common cause is third-party antivirus or security software blocking the loader. Completely uninstall 360 Total Security, Vanguard (Valorant anti-cheat — must be uninstalled, not just disabled), and any other third-party antivirus.

After removal: download the Sordum utility (available from technical support; archive password — sordum), run it, click Search, and wait for it to finish. Then reboot your PC and try launching the loader again.

If errors persist, send a screenshot of your installed programs list to support. As a last resort, a clean Windows reinstall resolves the issue.

The most common cause is third-party antivirus or security software blocking the loader. Completely uninstall 360 Total Security, Vanguard (Valorant anti-cheat — must be uninstalled, not just disabled), and any other third-party antivirus.

After removal: download the Sordum utility (available from technical support; archive password — sordum), run it, click Search, and wait for it to finish. Then reboot your PC and try launching the loader again.

If errors persist, send a screenshot of your installed programs list to support. As a last resort, a clean Windows reinstall resolves the issue.

Third-party antivirus software (especially Kaspersky and Norton) conflicts with the launcher. You need to fully uninstall the antivirus — disabling it is not enough.

• Uninstall Kaspersky / Norton via "Programs and Features" or the vendor's dedicated removal tool.
• Restart your PC after uninstalling.
• Make sure no antivirus components remain in the installed programs list.
• Windows Defender is sufficient — disable real-time protection temporarily if prompted.

If the loader throws an error and closes, follow these steps in order:

• Run the Sordum utility (available from technical support; password: sordum), click Search, and send a screenshot , this helps detect hidden antivirus or security services.
• Open Command Prompt as Administrator and run: DISM /Online /Cleanup-Image /RestoreHealth, then sfc /scannow , this repairs system files.
• Try launching with a VPN enabled.
• Make sure you are not using a permanent HWID spoofer , it corrupts system identifiers and can prevent the loader from working.

If none of these steps help, reinstall Windows and try again.

The archive password is: sordum.

The most common cause is antivirus or browser protection blocking cheat files. Fully remove or disable your antivirus (Kaspersky and similar), then re-download the loader.

Also check the following:

• In the game settings, disable Hardware Anti-Aliasing.
• Launch the game in Borderless Window mode.
• If the checker tool won't run , download it via the Telegram app, not through a browser.
• After reinstalling Windows, re-download the loader and make sure you're using a clean Windows build (avoid stripped/modified editions).

This is usually caused by Secure Boot being enabled in the BIOS, which prevents the cheat from working. Disable Secure Boot in your BIOS settings and relaunch the loader.

If your game requires Secure Boot to be on to run at all, contact support — there is sometimes a workaround for this case.

The most likely cause is a non-standard (modified or stripped) Windows build. The loader requires a clean, official Windows installation.

• Reinstall Windows using an official image.
• As a temporary workaround, try launching the loader with a VPN enabled.
• Make sure Vanguard (Valorant anti-cheat) is fully uninstalled — it can interfere with the launch.

Run a system file repair: open Command Prompt as Administrator and execute two commands — first DISM /Online /Cleanup-Image /RestoreHealth, then sfc /scannow. After that, make sure Fast Boot is disabled in BIOS/UEFI, then reboot.

If the issue persists, a clean Windows reinstall is required. Use the Pro edition only — Home versions may lack required components for the loader to function correctly.

Run a system file repair: open Command Prompt as Administrator and execute two commands — first DISM /Online /Cleanup-Image /RestoreHealth, then sfc /scannow. After that, make sure Fast Boot is disabled in BIOS/UEFI, then reboot.

If the issue persists, a clean Windows reinstall is required. Use the Pro edition only — Home versions may lack required components for the loader to function correctly.

Some browsers have built-in protection that blocks downloading and running loader executable files.

• Open browser settings and disable the built-in protection feature (e.g. Protect / Safe Browsing).
• If the file still won't download from the main server, install the MEGA extension and download via it.
• Note: each user gets an individual launcher file — it cannot be shared with others.

If the loader throws an error on startup, first try connecting a VPN — the VPN is only required during the download and activation stage; once the loader is running you can disconnect it.

If VPN does not help, check the following in BIOS and Windows settings:

• Secure Boot must be disabled in BIOS.
• Core Isolation (Memory Integrity) must be disabled. Find it in Windows Security → Device Security → Core Isolation.

After changing these settings, reboot and try launching the loader again.

Yes, this is a false positive. The loader is protected with obfuscation and VMProtect — standard anti-reverse-engineering measures that antivirus software often flags as suspicious. The file is safe. Before launching, disable real-time protection in Windows Defender and add the loader folder to exclusions.

If after injection only the loader window appears and the cheat menu never shows, follow these steps:

• Download the Sordum utility (available from technical support; archive password: sordum).
• Run it, click Search, and wait for it to finish.
• Take a screenshot of the result, then repeat the loader launch procedure.

This clears conflicting processes that prevent the menu from appearing.

Restart your computer. If the error persists, re-download the loader from the website and launch the fresh version , this resolves most connection issues after an update.

Restart your computer. If the error persists, re-download the loader from the website and launch the fresh version , this resolves most connection issues after an update.

After each reboot, Windows Defender or another antivirus may restore its settings and block the loader files. Make sure protection is disabled, then click Start Game in the loader again.

Also verify that Valorant Anti-Cheat (vgc / vanguard) is fully uninstalled , it conflicts with the loader.

Anticheat errors and loader crashes when launching via the in-game menu are typically resolved by enabling a VPN. Connect to a VPN, then relaunch the loader and the game.

Also ensure Windows Defender is disabled (e.g. via Defender Control), no third-party antivirus is running, and no unnecessary background software is active.

If the cheat fails to launch and shows errors on startup, follow these steps in order:

• Fully disable real-time protection (Windows Defender or any third-party antivirus).
• Make sure Windows is up to date. The cheat requires a current build , update via Windows Update to the latest available version.
• Important: heavily stripped or "optimized" Windows builds (Atlas OS and similar) are incompatible with the cheat , the chance of it working on such systems is very low. A clean standard Windows installation is strongly recommended.
• If the error persists, take a screenshot of the error message and contact support.

If the archive does not open, download and install WinRAR. The archive password is sordum.

If the download page won't load or the file won't start downloading, try connecting through a VPN — sometimes the site or download server is unreachable without one. If it still doesn't work after that, contact support to get an updated working link.

If the download page won't load or the file won't start downloading, try connecting through a VPN — sometimes the site or download server is unreachable without one. If it still doesn't work after that, contact support to get an updated working link.

This kind of error usually points to corrupted or outdated loader files, or leftover antivirus components still in the system.

• If any antivirus is still installed, remove it completely with its official uninstaller.
• Download the latest version of the loader again instead of reusing old files.
• Run the loader as administrator and try again.
• If the error keeps appearing, contact support with a screenshot of the message.

This kind of behavior is usually caused by a system-level conflict. Contact support — they'll send you a system compatibility check utility.

• download it using the link support provides;
• run it and click the search/scan button;
• once it finishes, take a screenshot of the result and send it to support for further diagnosis.

This kind of behavior is usually caused by a system-level conflict. Contact support — they'll send you a system compatibility check utility.

• download it using the link support provides;
• run it and click the search/scan button;
• once it finishes, take a screenshot of the result and send it to support for further diagnosis.

This error means the computer is missing DirectX components the program needs to run. Download and install the official DirectX Redistributable package from Microsoft, then restart your computer.

If the error persists, update your graphics drivers and try launching again.

This error means the computer is missing DirectX components the program needs to run. Download and install the official DirectX Redistributable package from Microsoft, then restart your computer.

If the error persists, update your graphics drivers and try launching again.

The error means an active page file (virtual memory) is blocking the loader. Disable it in the Windows performance settings: in the virtual memory options, uncheck automatic size management and set "No paging file" for every drive.

Save the changes, restart your computer, and launch the loader again.

If the launcher fails to download, try two things: enable a VPN and retry, or switch to a different browser (e.g., from Chrome to Firefox or vice versa).

Yes, a VPN is required to download and launch the loader. Enable VPN before starting , the loader will then load correctly.

The archive password is sordum. After extracting, run the file and click Search, then wait for it to finish.

Sometimes the radar file fails to download because of regional restrictions on the download server. Try connecting through a VPN and downloading again — this resolves the issue in most cases.

If the download still fails, contact support.

This kind of crash is often caused by a conflict with third-party overlays that intercept input at the same time as the program.

• Turn off the overlay in the NVIDIA App, including the frame smoothing feature (Smooth Motion).
• Disable overlays from Discord, GeForce Experience, and any other running programs.
• Then try opening the menu again.

If the crash keeps happening, contact support for further diagnostics.

Yes, that's expected. After a major game update, the cheat is temporarily taken offline for an update — during this time the loader may show your access as frozen, but your subscription time is not being used up.

You don't need to reinstall or re-download the loader manually — access turns back on automatically once a new version is released for the current game patch. You can ask support for an estimated timeframe.

After a major game update the software can stop working for a while: the loader may hang during launch, or nothing happens after starting, until the developer releases a version compatible with the new game build. Such products are usually marked unavailable on the site until a fix is out.

• Reinstall the loader and try launching again — this sometimes clears the hang.
• If that doesn't help, wait for the software to be updated for the new game version.
• Downtime caused by an update is usually compensated by extending your subscription — check with support about this.

After a major game update, the cheat's developer needs time to adapt the program to the new version — during this period the cheat may be temporarily unavailable or behave incorrectly.

• Wait for an official update notice from support.
• Do not try to run the old build against the new patch — this increases the risk of a ban.

This happens when the game was launched before the loader. Fully close the game (use Task Manager if needed), start the loader, wait until it finishes loading completely, and only then open the game.

Switching the game to windowed mode is usually what fixes this — in fullscreen mode the menu hotkey may not respond.

• Finish all loader steps exactly as instructed, then start the game in windowed mode.
• Press the menu hotkey specified in the instructions only after the game has fully loaded.
• If the menu still doesn't appear, reinstall the program and try again from scratch; if the issue persists, contact support and attach a screenshot of what happens when you press the key.

Switching the game to windowed mode is usually what fixes this — in fullscreen mode the menu hotkey may not respond.

• Finish all loader steps exactly as instructed, then start the game in windowed mode.
• Press the menu hotkey specified in the instructions only after the game has fully loaded.
• If the menu still doesn't appear, reinstall the program and try again from scratch; if the issue persists, contact support and attach a screenshot of what happens when you press the key.

The menu often opens only once you are actually inside a match, not in the lobby — try pressing the hotkey again after the round starts; sometimes features activate with a delay of a few minutes. Also switch the game to windowed mode — in some cases the menu appears automatically once you do.

Try the alternate hotkeys listed in your product's instructions (for example End or F2). If nothing helps, describe the issue to support — it may be a conflict with antivirus software or a third-party overlay blocking the menu from showing.

The spoofer changes your device data only until the next PC reboot — after every restart you need to run it again before launching the game, otherwise the system will see your original hardware data.

There's a specific launch order: start the cheat first, then the spoofer. The spoofer also only works while the related subscription is active — once it ends, the effect is gone.

If the aimbot doesn't respond or the FOV circle is not visible, try the following:

• Increase the FOV value in the cheat settings , at minimum values the circle is nearly invisible.
• Change the aimbot activation key to LMB (left mouse button).
• Try different Bone target settings and adjust ignore options.

If after a game update the cheat interface shows "Waiting for map..." and no city list appears, this means the cheat has not yet been updated to support the new DayZ version.

You will need to wait for a cheat update compatible with the current game patch. Watch for notifications from the store , the update is published as soon as it is ready.

This behavior is caused by DayZ's own server-side mechanism, not a cheat malfunction. The game does not send data about characters that are outside the server's visibility range (server-side culling) , the cheat can only display what the game actually provides.

The same limitation applies to all cheats for DayZ: if the server hides a player behind cover or inside a building, the ESP cannot show them. This is a game-level restriction, not a software bug.

Discord screen-share bypass is built in and works automatically — there is no separate toggle for it. The key requirement is to choose "Game Capture" instead of "Screen Capture" when streaming; that way viewers will not see the program's window.

Discord screen-share bypass is built in and works automatically — there is no separate toggle for it. The key requirement is to choose "Game Capture" instead of "Screen Capture" when streaming; that way viewers will not see the program's window.

This is usually caused by the game running in exclusive fullscreen mode. Switch the game to windowed or borderless windowed mode in its graphics settings — this normally stops the overlay from jittering.

If the issue persists after switching modes, take a screenshot and contact support.

This message means the request to reset your key's hardware binding is already queued, was used recently, or a previous reset was interrupted (for example, by a reboot before it finished). There is also a cooldown period between resets.

• Wait a few minutes and try activating again.
• If the error persists, contact support with your activation key — they can complete the reset manually.
• If you recently switched computers or changed hardware, be ready to confirm this, for example with a purchase receipt, since frequent hardware resets may require verification.

It means the program is temporarily paused after a recent game update — it is not a problem with your key. Wait until the update is finished, then activate the key again.

Do not enter the key many times in a row: repeated attempts can trigger an automatic lock on the key that only support can remove. You can check the current status on the product page or with support.

Your activation key is tied to one computer's hardware (HWID), and by default the rule is one key per computer. Activation is locked to whichever device uses it first, so be careful sharing the loader link or access with other people.

To use the key on a new computer, contact support and provide your key so they can reset the hardware lock manually. Keep in mind that support may decline the reset if you request it too often.

Some loader versions use hardware-based protection and require a regular USB flash drive to be plugged in while the software is running — this confirms the binding to your device. If the loader used to work without a flash drive and now asks for one, that usually means a program update changed this requirement.

• Check the current instructions that came with your purchase — they specify whether a flash drive is needed for your particular version.
• An actual physical USB flash drive is required — emulated or virtual drives will not work.
• Some versions run directly from the flash drive: launch the loader straight from it and follow the on-screen prompts, no installation on your PC or in the game folder is needed.

This message means the game received an update and the software is temporarily being reworked for the new version — it affects everyone with an active subscription, not just your key.

• The update usually takes anywhere from a couple of hours to a day, often faster.
• The subscription time lost while waiting gets compensated.
• Check with support for status updates — they will let you know once it is working again.

The key is bound to a single computer by its hardware, so it won't activate on a new machine on its own, and it can't be used on several computers at once.

To switch computers, contact support with your software login — the hardware lock will be reset manually, and you can then activate the key on the new machine.

After a reboot, a key can stop working due to a conflict with the spoofer or a changed system state. Contact support — an operator will issue a replacement key. To speed things up, provide your current key upfront.

The key and subscription are tied to the Windows version selected at checkout. If your actual system is different (for example, Windows 11 instead of Windows 10), activation will fail.

You can't change the version on an existing key — you'll need to place a new order and select the Windows version that's actually installed on your PC.

The key and subscription are tied to the Windows version selected at checkout. If your actual system is different (for example, Windows 11 instead of Windows 10), activation will fail.

You can't change the version on an existing key — you'll need to place a new order and select the Windows version that's actually installed on your PC.

Yes, you need to re-run the system binding every time you restart your PC — the setup isn't saved automatically between sessions.

If you skip this step after a reboot, the cheat may fail to launch or the key may not activate.

Yes, you need to re-run the system binding every time you restart your PC — the setup isn't saved automatically between sessions.

If you skip this step after a reboot, the cheat may fail to launch or the key may not activate.

This error means your activation no longer matches your current hardware — for example, after reinstalling the OS or changing hardware identifiers.

Contact support with your activation key: they will reset the binding so you can activate the cheat again on the same key.

An activation key is bound to the hardware of one specific device (HWID) the first time you run it, and it only works on that device — you can't use the same key on several computers at once, and launching it on another PC will just return an error.

If you switch computers or reinstall Windows, the hardware binding resets along with the system. After installing a supported Windows version on the new device, contact support — once your situation is confirmed, they may extend your key's validity to cover the time spent setting things up.

An activation key is bound to the hardware of one specific device (HWID) the first time you run it, and it only works on that device — you can't use the same key on several computers at once, and launching it on another PC will just return an error.

If you switch computers or reinstall Windows, the hardware binding resets along with the system. After installing a supported Windows version on the new device, contact support — once your situation is confirmed, they may extend your key's validity to cover the time spent setting things up.

Sometimes the spoofer doesn't change every component in a single run — for example the motherboard serial number can stay the same while the SSD and RAM are spoofed correctly. That's normal behavior for some setups.

Reboot your computer and run the program again. To confirm the result, compare your system info before and after running it — a hardware-checking tool works well for this. If nothing changes after several attempts, contact support.

Sometimes the spoofer doesn't change every component in a single run — for example the motherboard serial number can stay the same while the SSD and RAM are spoofed correctly. That's normal behavior for some setups.

Reboot your computer and run the program again. To confirm the result, compare your system info before and after running it — a hardware-checking tool works well for this. If nothing changes after several attempts, contact support.

This usually happens when leftover activation files from a previous key or installation are still on your PC — they make the system treat the new key as already used.

Contact support: they can tell you which activation file to remove before entering the key again, or advise reinstalling the program via the official loader.

If an account gets banned by anti-cheat, the hardware ID (HWID) tied to it is also considered burned, so simply activating a new license key will not fix the issue.

Before using the cheat again, it is recommended to get a separate HWID-spoofing tool — it makes the system see the hardware as new.

You can't reset the password yourself through the website. Contact support and provide your purchase details so the operator can confirm the account is yours.

After verification, the operator will manually reset the password and send you a new one.

Payment works with a Russian bank card or SBP. Right after payment, an email with a link to your account on oplata.info arrives, and the product page shows the key along with launch instructions.

Sometimes the payment system needs a little time to confirm the transfer. Wait a few minutes — once the bank or payment provider sends confirmation, the payment status will update automatically.

If it is still not confirmed after 15–20 minutes, contact support and attach your payment receipt.

The software doesn't support every Windows version and build — the newest system updates in particular may not be supported yet, in which case the launch fails or the system blocks the driver as "unsafe".

• Check your exact version and build number in Windows Settings (System → About) and compare it with the list of supported versions on the product page.
• If your build is newer than the ones listed, or it's a non-standard/stripped-down Windows edition, stable operation isn't guaranteed — installing one of the supported official versions usually resolves it.
• Before purchasing, ask support which Windows version is required for the specific product — they can also tell you whether an update for your build is planned.

The software doesn't support every Windows version and build — the newest system updates in particular may not be supported yet, in which case the launch fails or the system blocks the driver as "unsafe".

• Check your exact version and build number in Windows Settings (System → About) and compare it with the list of supported versions on the product page.
• If your build is newer than the ones listed, or it's a non-standard/stripped-down Windows edition, stable operation isn't guaranteed — installing one of the supported official versions usually resolves it.
• Before purchasing, ask support which Windows version is required for the specific product — they can also tell you whether an update for your build is planned.

This is usually caused by a conflict with third-party software or antivirus on your system — leftover files from other programs or protection drivers can block the launch.

• Ask support for the compatibility-check utility, run it, and send a screenshot of the scan results so they can spot the conflicting software.
• Remove any programs support flags as conflicting.
• Temporarily disable real-time antivirus protection and add the program's folder to exclusions.
• Then restart both the program and the game.

Press Win+R, type winver, and compare your version and build number with the supported list on the product page. If your build is newer than the listed maximum, the program will not run — support for new builds is added only after their official release, and Insider (beta) builds are usually not supported.

In that case, roll back or reinstall a supported official build. Use full editions of Windows 10/11 from an official source — stripped-down or modified builds often cause launch errors.

Most software is built for specific Windows builds, and an automatic system update can make your system incompatible with the program's protection.

• After any major system update, compare your build with the supported Windows versions listed on the product page.
• If your build isn't supported, you'll need to roll back the update or reinstall Windows on a supported build.
• Ask support for the exact list of supported builds and advice for your specific case.

Most software is built for specific Windows builds, and an automatic system update can make your system incompatible with the program's protection.

• After any major system update, compare your build with the supported Windows versions listed on the product page.
• If your build isn't supported, you'll need to roll back the update or reinstall Windows on a supported build.
• Ask support for the exact list of supported builds and advice for your specific case.

Simply disabling your antivirus is not always enough — some security software leaves active components running that keep blocking the loader even while it is turned off.

• Fully uninstall the conflicting antivirus instead of just disabling it.
• Contact support — they can provide a utility to check for and remove leftover antivirus files.
• Run the check, wait for it to finish, and send a screenshot of the result to support.
• Before launching again, add the program's folder to the exclusions of the antivirus you use.

First, update Windows to the latest supported build via Windows Update and restart your computer. Disabling the page file (virtual memory) in the system performance settings also helps.

Wait 10–15 minutes after turning the computer on before launching, so the system finishes its background initialization. If the problem persists, contact support and attach a video of the freeze — it speeds up diagnosis.

First, make sure your version of Windows is on the supported list. You can check the current list of compatible OS versions on the product page or in the site's support section.

A blue screen (BSOD) when activating cheat functions is most often caused by an incompatible operating system version. If your Windows is supported, contact support with your payment receipt , the operator will escalate to the developer for diagnosis.

No. The DayZ browser radar does not support Windows 11. Windows 10 is required to use it.

If the checker keeps flagging active protection, the antivirus was likely only turned off in settings rather than fully removed — some of its services and drivers can stay behind.

• Uninstall the antivirus completely using the official uninstaller from its vendor, not just by disabling it in settings.
• Restart your computer and run the checker again.
• If it still detects protection, contact support so they can help identify what's left.

Windows 10 is officially supported. Windows 11 may work, but it isn't guaranteed — check with support for the latest information before purchasing if you're running Windows 11.

Windows 10 is officially supported. Windows 11 may work, but it isn't guaranteed — check with support for the latest information before purchasing if you're running Windows 11.

Antivirus software often flags the loader as a threat by mistake and deletes its files — this is a false positive.

• Add the loader folder to your antivirus exclusions
• Turn off real-time protection before downloading and launching it
• If the files were already deleted, download the program again after setting up the exclusions

If the loader displays a conflict error on startup, enter BIOS and disable virtualization (Virtualization Technology / VT-x / AMD-V). Then relaunch the loader.

Additionally, disable UAC (User Account Control) in Windows settings , this can also interfere with injection.

Check your Windows version: press Win+R, type winver and press Enter. Send the version and build number to support , this helps diagnose compatibility issues.

A KGB.lib ban is a server-side ban, not a platform anti-cheat ban. To return to those servers you will need a new Steam account, a VPN, and the built-in spoofer.

• New Steam account , register a clean account with no ban history.
• VPN , change your IP so the server cannot recognise you by network.
• Cheat spoofer , enable the built-in spoofer; it changes hardware identifiers so the server cannot fingerprint your machine.

Servers that do not run KGB.lib can be played on with your current account , the majority of DayZ servers fall into this category.

Dayz Medusa does not support Windows 11 version 24H2. If you are running this version of the operating system, the cheat will not function. Before purchasing, verify that your Windows version is compatible , check the product page or contact support for the current list of supported OS versions.

No. The browser radar is not detected by BattlEye. DayZ (Steam version) has no other anti-cheats, so the radar is safe to use.

Yes, the browser radar works on DayZ modded servers the same as on vanilla servers.

This means the drive with Windows installed uses the older MBR partition style, while the cheat requires a GPT-partitioned drive.

The fix is to reinstall Windows and choose GPT instead of MBR when partitioning the drive during setup.

A common cause is a conflict with third-party overlays — Steam, Discord, screen-recording tools, audio overlays, and similar utilities.

Disable all such overlays and unnecessary background programs before launching and try again.

Turning off windowed game optimizations in Windows settings usually fixes this: right-click the desktop → "Display settings" → "Graphics" → "Change default graphics settings" → disable "Optimizations for windowed games."

Then restart the game.

After every game update the software goes into a temporary "frozen" state until the developer adapts it to the new game version — this is normal and there is nothing you need to do.

While the status is "frozen", your remaining subscription time is paused, and the downtime is usually compensated. An update typically takes from a few hours up to a day.

No, it's not broken. After a major game update, developers temporarily pause the cheat while they adapt it to the new version.

This usually takes anywhere from a couple of hours up to the end of the day. You can check the current status with support.

No, it's not broken. After a major game update, developers temporarily pause the cheat while they adapt it to the new version.

This usually takes anywhere from a couple of hours up to the end of the day. You can check the current status with support.

The download link and installation instructions are provided together with your purchase.

If you can't find them, contact support with your order number and they'll resend the link.

No, a spoofer doesn't provide a full guarantee. Some anti-cheat systems can still detect the spoofed device data, so this method is considered risky and doesn't help in every case.

If you still get hardware-banned while using a spoofer, contact support to reset the hardware binding.

The game client and the platform's protection don't detect the program, and the game's anti-cheat doesn't flag it either. Full safety can't be guaranteed — in theory it could be found during a manual inspection of your computer by an administrator, but there have been no reported cases of that happening.

The game client and the platform's protection don't detect the program, and the game's anti-cheat doesn't flag it either. Full safety can't be guaranteed — in theory it could be found during a manual inspection of your computer by an administrator, but there have been no reported cases of that happening.

No, the launch method cannot be changed: if the cheat is an external type, loading it from a separate storage device is part of its anti-detection architecture, not an optional setting.

If this launch method does not suit you, check with support whether the product has a separate internal version.